Having a blog will be a tool to relate to your current members and to potential new ones. With a blog, members can have something to show their friends when they make recommendations for new members to the gym.
When fitness facility companies have blogs that are regularly updated, it can be a good indicator of the company’s attitude about the importance of communicating with their customers. Since blogs allow user comments, it allows interaction between the gym member and the fitness facility company. Because of this, it can also be a good indicator of how happy the current members are. If gym members are unsatisfied with anything, they can voice their opinion and this in turn, allows the company to work on their business strategies to provide better service to their customers.
Also, because blogs tend to be more opinion-based, potential members can get a glimpse into the personalities of the people in the fitness facility. They may be able to have a better understanding of the company beyond what the website can show.
24 Hour Fitness (a worldwide gyms and health club center) has a Fitness Blog & Forum (http://blog.24hourfitness.com/t5/Fitness/ct-p/fitness) with sections separately nicely into the following topics: Fitness, Nutrition, Weight Loss, Supplements, and Stories. Members are engaged and can have open communication with other members.
I think one of the most strategic parts of the blog and forum they implement would be “My Fitness Idea.” Members are open to suggest ideas to improve the service of facilities. Members have suggested changing the music selection at the gym, posting a section for people looking for workout buddies, and even writing about active events (such as marathon or bike tours) going on in the community. This is a great way for members to connect with one another and for them to form a better relationship with 24 Hour Fitness.
Maintaining a good blog is a way to be open to your members about who you are and also a good way to keep them happy, engaged, and loyal.










